Refund and Cancellation Policy

1. Cancellation Policy: Orders can be canceled within 24 hours of placing them. To cancel, please contact our customer support team with your order details.
   After 24 hours, cancellations are not allowed as the order processing begins.
2. Refund Policy: We offer refunds for damaged or defective products. To request a refund, please contact us within 7 days of receiving your order.
   Provide clear photos of the damaged or defective item and your order details.
   Approved refunds will be processed within 7-10 business days and credited back to your original payment method.
3. Non-Refundable Items: Personalized or custom-made items.
   Items purchased on sale or with promotional discounts.
4. Return Shipping: Customers are responsible for return shipping costs unless the item received was damaged or incorrect.
   We recommend using a trackable shipping service or purchasing shipping insurance.
5. How to Initiate a Refund or Cancellation: Contact our customer support team at contact@murugandevotee.com with your order details, reason for refund or cancellation, and any necessary documentation (photos, etc.).
   Our team will review your request and guide you through the process.
6. Contact Information: For any questions or concerns regarding our refund and cancellation policy, please contact us at contact@murugandevotee.com or 7305221235.

Shipping & Delivery Information

Most of our Products are delivered within 48 hours across India from the date of order.

Estimated delivery time is marked across each product and shall be intimated during placing the order.

Some products are offered Same day shipping/delivery across Chennai.